Privacy Policy

Effective Date: July 24, 2025
Last Updated: July 24, 2025

At Aayug Digital, accessible from [www.aayugdigital.com], one of our top priorities is the privacy and security of our visitors’ personal information. This Privacy Policy document outlines the types of information that are collected and recorded by Aayug Digital and how we use, protect, and manage it.

By using our website and services, you consent to the terms outlined in this policy. If you do not agree, please discontinue use of our website.

 

Information We Collect

Personal Information

When you interact with Aayug Digital, we may collect the following personally identifiable information:

  • Full Name

  • Email Address

  • Phone Number

  • Company Name

  • Location/Address

  • IP Address

  • Any information submitted through our contact forms, chat, or consultation requests

This information is voluntarily provided by users through:

  • Contact Forms

  • Newsletter Subscriptions

  • Consultation Bookings

  • Service Enquiries

  • Live Chat and Email Correspondence

Non-Personal Information

We also automatically collect certain non-personally identifiable information when users interact with our website, including:

  • Browser type and version

  • Device type (desktop, mobile, tablet)

  • Pages visited and time spent

  • Operating system

  • Referral sources (e.g. Google, Facebook ads)

  • Date and time of access

  • Clickstream data and heatmaps (via analytics tools)

This data helps us understand user behavior and improve our services and performance.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our services

  • To respond to inquiries, provide support, and manage client relationships

  • To send newsletters, marketing emails, or service-related announcements

  • To analyze trends and optimize user experience on our website

  • To process payments and invoicing (handled securely by third-party providers)

  • To detect and prevent fraud or misuse of our platform

  • To comply with legal or regulatory requirements

You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

Legal Basis for Processing (GDPR Compliance)

For users within the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Consent: When you give us clear permission to process your personal data.

  • Contractual Necessity: To fulfill our contractual obligations to you.

  • Legitimate Interests: When processing is necessary for our business interests, such as improving services.

  • Legal Obligation: Where required by law.

How We Store and Protect Your Information

Your personal data is stored securely in cloud-based servers with strict access controls. We implement a range of technical and organizational measures to ensure:

  • Secure data encryption (SSL/TLS)

  • Regular security audits and updates

  • Access control and monitoring

  • Data backup and recovery solutions

  • Use of industry-standard platforms for email and CRM (e.g., Google Workspace, Zoho)

Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Sharing and Disclosure of Information

We do not sell, rent, or lease your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors (e.g., hosting companies, email marketing platforms, payment processors) that help us operate our business and provide services to you.

  • Legal Authorities: When required by law or in response to valid legal requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party.

All third parties are obligated to protect your data and use it only for the purpose it was shared.

Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to improve user experience and monitor performance. Cookies may be used to:

  • Remember user preferences

  • Enable essential site functionality

  • Track usage and engagement via tools like Google Analytics, Meta Pixel, and Hotjar

  • Provide targeted advertising (with your consent)

You can control or disable cookies through your browser settings. However, some website features may not function properly without them.

Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy. When we no longer need your data, we securely delete or anonymize it.

Data retention periods may vary depending on:

  • Legal or regulatory requirements

  • Nature of the data (e.g., transactional, marketing, support)

Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time (for processing based on consent)

  • Object to data processing

  • Request data portability

To exercise these rights, email us at hello@aayugdigital.com with your request. We may verify your identity before processing your request.

International Data Transfers

If you are accessing this site from outside India, please note that your information may be transferred to and processed in India and other countries. By using our services, you consent to such transfer and processing.

Third-Party Websites

Our website may contain links to third-party websites (e.g., portfolio platforms, client websites). We are not responsible for the privacy practices of such websites. Please read their respective privacy policies.

Children’s Privacy

Aayug Digital does not knowingly collect or solicit personal information from children under the age of 13. If you believe we may have collected information from a child, please contact us, and we will promptly delete the data.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy regularly to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Aayug Digital
Email: hello@aayugdigital.com
Phone: +91 7976865339
Location: 2/108, Valmiki Colony,
Malviya Nagar, Jaipur, Rajasthan 302017
Website: [www.aayugdigital.com]

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